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EVV Service Bureau Benefits:


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Client Case Study
Uploaded: 09/06/17 v1.0

The GordanJacobs™ Firm is not affiliated nor associated with Sandata Technologies, Inc. Any such relationship or association is not intended nor implied.

Why Choose GordanJacobs™ EVV Service Bureau?

Here are some key points you should consider when making this decision.

Experienced People - All of our evv personnel at the GordanJacobs™ EVV Service Bureau have already been trained to work on your evv system and are ready to serve your organization. One of the many benefits our EVV Service Bureau offers your agency is no need to hire and support dedicated internal staff to function your evv system.

Effective Service Modules - With our people, remotely, maintaining and managing your evv system, daily, through our exclusive EVVM Service Modules. We pay close attention to every detail within every event that impacts the billing process and your revenue.

Maximize Revenue Efficiencies - Once your operation becomes a client of the GordanJacobs™ Firm, we begin to manage your event exceptions and we look for patterns. Every client we serve has a unique pattern that will ultimately effect the revenue collection within their evv system. With our experience with working with several different types of provider clients, based on your particular system pattern, we fine-tune your system to capture as much revenue your authorizations will allow. Bottom line here is, your internal staff will not have the experience of multiple client evv systems to benefit and adjust your evv operation.

Our Efficiency At Work For You - At GordanJacobs™ our evv maintenance and management service modules, processes, efficiencies, technology and scale are already in place from the first day you become a client of the EVV Service Bureau. Simply put, we do a better job of managing and supporting an evv system than your in-house teams. Our staff is thoroughly trained on evv system methodologies and procedures. We will begin the management and maintenance of your evv system within 24 hours after your initial account setup is complete. We are ready to work for you.

Revenue Loss Prevention - Unfortunately, internal evv departments can be hotbeds for lost or uncollected revenues.  General employee neglect that can go unnoticed without strict supervision that can cut deeply into your care plan revenues and effect your bottom line. Examples; think ignored event exceptions, unresolved events, mismanaged event scheduling and poor care plan management can add up to serious amounts of lost revenue over time. We are very pleased with the results we achieve through the EVVM Services for our clients. We create an increase in collectable revenues for more than 97% of our active clients.

Transparency - The GordanJacobs™ Firm functions its maintenance and management service modules through a Service Portal. Our highly trained staff monitors and manages  your evv system remotely through the evv system login privileges function. All of our work is tracked and documented within your very own evv system. Your agency will have complete oversight to the maintenance and management functions we perform for your organization.

MORE Than Just Technical Support! - To successfully function your evv system, providers need more than just technical support from the evv system vendor(s) to maintain expected revenue collection from their billing activities moving forward. Only proper event maintenance and management procedures will allow your operation to maintain the expected revenue captured and received by your evv system. This is where our experience and knowledge of evv systems shine for our clients. Technical support does not equate into client service. Our view of “Client Service” goes above and beyond just technical support. We offer a team approach with a focus on your business, as a whole. Our Client Service makes your evv system manageable, affordable and work for you like no other vendor could.

Here For Your Financial Interest - When a problem arises, outside of evv system functionality, with regard to a claim, whom would you call? More importantly, what would you say to address the problem? Problems with claims happen. Our clients call upon our experience in claims processing to identify what happened to the claim and how to best resolve the issue, quickly. Based on the situation, we identify the issue and direct you as to whom you would need to contact regarding the claim and what are the elements of the claim that need to be addressed. We process hundreds of claims daily and we have, for the most part, seen it all.

Most importantly, we work for you and only YOU! Our Firm is the one point of contact within the process, from the payor through the evv system vendor onto your operation, that works solely for your financial interest.

Reduce Your In-House Cost - The expenses of paying your staffs' salaries, covering employee benefits, office space and purchasing technology systems such as computers generally add up to more than is commonly paid out to a third-party service bureau like the GordanJacobs™ Firm. Additionally, the ongoing training your of staff to properly function your evv system will become very costly.

Fixed Cost - Our EVVM Services are offered at a fix fee percentage for evv system maintenance and management services performed. Pricing is calculated based on the total billable amount generated out of your evv system. This pricing feature also allows you to forecast your fixed cost as your operation grows. Put your evv system in the hands of the experts for just pennies on the dollar.

Adjudication Risk Reduction- Our EVVM Services is your agency's main line of defense against forthcoming adjudication risk liabilities and compliance liabilities that have yet to be announced by your state agency. Our system verifies and documents every system exception issue and records the action needed to convert an exception to a billable event.

Employee Issues - If your in-house evv department consists of only two or three staffers, your operations and cash flow can be significantly stalled when even just one employee gets sick, goes on vacation, takes a leave of absence or resigns altogether. With GordanJacobs™, we offer our clients a redundant, experienced evv staff available 365 days a year to maintain timely evv maintenance efforts and a consistent cash flow for your operation.

Opportunity Cost - With all the things you need to do at this crucial point in building or administrating your operation, is it the best idea to put a great deal of time, money and effort into hiring, managing and overseeing staff for evv system functions? We assist our clients with the tedious daily tasks and follow-up functions of your evv system, therefore, allowing YOU to concentrate more in servicing your own clients/consumers.

GordanJacobs™ Educational & Training Center - The vision behind our educational and training  center is to train and certify each new employee that works for the GordanJacobs™ Firm. In addition we are constantly training and updating our current work force to be the best in the industry for the clients we serve within the evv system space.
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Be Aware Of This - The number one change you can make in order to maximize your care plan reimbursements is to put your evv system in the hands of trained experts.

Contact an Account Representative for complete details on how to engage our EVV Management Service Solution for your business today.

••• Next, Handling Your EVV System In House?

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