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EVV Service Bureau Benefits:
•• Why Choose GordanJacobs™ EVV Service Bureau?
••• Why Handle Your EVV System In House?
••• Our EVV Management Services
••• Our Service Solution— An ASSET For Your Agency


Our Service Solution— An ASSET For Your Agency

The GordanJacobs™ Firm, a national medical billing operation located in Connecticut has opened an EVV Service Bureau to assist the Home Health Service Providers.

Your state Department of Social Services (DSS), their MMIS contractor may be working to implement electronic visit verification (evv) in conjunction with your state Medical Assistance Program.

What does this mean to you the service provider?

As of this writing, if you are a provider of services within your state, you may be required or rather ‘mandated’ to use an evv system to dispense services offered and bill claims onto the appropriate payor within the evv system or you will not get paid for services provided. Most of you, if not all, may be forced to use a system that you did not select nor test drive before you were required to utilize.

Yes, there will be many training manuals distributed and many workshops scheduled and attended, yet the feeling of uncertainty still looms in the offices across the country.

Without question, your states decision to head in this direction and implement the use of an evv system to all of its providers of service throughout the state was smart and well planned. The evv system, as a whole, was designed and developed to create efficiencies across the board from care plan management, scheduling, compliance, billing and level of services provided to the end user, the Client/Consumer.

The evv system is BIG and has many moving parts working in conjunction to improve the level of services provided. This “is” a good thing however, the burden has fallen on the provider to effectively use an unfamiliar system to essentially conduct the same level of service your agency is already performing.

Many of you have systems currently in place to manage and perform services provided. Now, it seems that your administrative work flow has doubled. In many situations, it has. You are still using the management and performance systems put in place by your operation to conduct your day-to-day functions as a business. To add to this, you are now required to use a system that, for the most part, duplicates your daily functions in order to get paid for services provided.

Bottom line, the use of the evv system by your operation will come at a cost to your business. You will need to train already over-worked staff and/or hire new dedicated staff to interact with the EVV system, daily. The concept behind creating an EVV Service Bureau was to make available trained evv staff to ‘properly’ maintain your evv system remotely. One dedicated point of contact within your organization is all that will be needed to successfully function your EVV system working with our EVV Service Bureau. Remember, “We make EVV Manageable.”

More importantly, you need to consider “adjudication” risks and compliance liabilities when working within your evv system. The word ‘adjudication’ is defined as a formal judgment on a disputed matter. This word has appeared several times throughout the evv publications delivered to your operation. Your state agency intends to use the information gathered within your evv system when conducting their annual audits upon your provider organization. Simply converting an event exception to a confirmed status without proper documentation will create future financial risk to your operation.

Currently, your state agency is assessing the vast amounts of data that an evv system creates, daily. It has yet to be announced as to how this data will be used in the adjudication of claims processed for your operation. Only proper exception maintenance and management will reduce the risks associated with the forthcoming adjudication actions. This is something very real and very important to consider when your internal staff works your evv system. Our Exception Verification system is your agency's main line of defense against forthcoming adjudication risk liabilities and compliance liabilities. Our system verifies and documents every system exception issue and records the action needed to convert an exception to a billable event.

When your operation utilizes our EVVM Service Solution to manage and maintain your evv system you will save time and money while reducing adjudication risks and compliance liabilities found within the current version your state’s evv system platform.

Contact an Account Representative for complete details on how to engage our EVV Management Service Solution for your business today.

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